On top of providing a great text messaging service for our patrons, Shoutbomb offers top-notch customer service and continual innovation.
What People Say About Us
... top-notch customer service and continual innovation
Meg Schmaus, Head of Circulation, Warren-Newport Public Library
The service is robust and reliable. Both patrons and staff love to use it.
Shoutbomb requires minimal setup on our part. George has been extremely helpful and responsive. The service is robust and reliable. Both patrons and staff love to use it.
Signup is easy! Patrons can send a text message to Shoutbomb. Or they can subscribe using our webform. This opens the door to integrate text notification subscription into the eCard registration process.
Frances Tong, IT Manager, Naperville Public Library
Our patrons love having options for renewing their items via text!
Our patrons love having options for renewing their items via text!
Katie McGrath, ILS Service Manager, Allegheny County & Pittsburgh Libraries
... versatile tool for innovative community outreach.
Shoutbomb is not only a simple and effective means of communication for our Montana Shared Catalog consortium, but also a versatile tool for innovative community outreach. We have used Shoutbomb to share early literacy tips with parents of incoming Kindergarteners across the state and received overwhelmingly positive feedback on the effectiveness of this direct support in building parents’ confidence and children’s literacy skills.
Cara Orban, Statewide Projects Librarian, Montana State Library
...renewing via SMS has increased dramatically...
The number of people using SMS notification and renewing via SMS has increased dramatically since we started using Shoutbomb. We’re very pleased with the service from Shoutbomb!
Jim Haprian, Information Technology Director, Cuyahoga County Public Library
...a simple solution to offer text notification service to our customers.
Shoutbomb provides us, a Canadian public library, a simple solution to offer text notification service to our customers. Their support always responds to our questions and requests with patience and efficiency.
Marilyn Guy, Director of Innovative Technologies & Collections, Vaughan Public Libraries
It fills a large need that our ILS vendor simply cannot
Shoutbomb has been an excellent partner and has a fantastic service that adds value to our service offerings to patrons. It fills a large need that our ILS vendor simply cannot.
Steve Heser, Library Systems Administrator, Milwaukee County Federated Library System
...it’s is like my personal assistant for the library.
I’m always telling people at our libraries that I love Shoutbomb, it’s is like my personal assistant for the library. I love that I can keep track of my entire family’s items all from one account.
I’m sure our libraries think I’m trying to push this product, but that is actually my opinion as a library patron.
On a professional level I would like to add that Shoutbomb is reasonably priced with great support. It’s great to get that personal touch with any of our questions we may have.
Renée Palermo, ILS Manager, Ocean State Libraries
... being able to interact with that service sets Shoutbomb apart
The ability to send text messages to patrons about item status is great, being able to interact with that service sets Shoutbomb apart! The Shoutbomb team worked with us to get the system tailored exactly how we wanted and their customer service is top notch!
Wheaton Library
I love that they can renew their items...
Shoutbomb is an easy and convenient way to notify our patrons. I love that they can renew their items with a couple taps on their phone!
Julie Adamski, Technical Services Dept. Head, Helen Plum Library
