At Douglas County Libraries, we strive to offer excellent, yet cost-effective solutions for our patrons. Providing patrons with SMS messages from the ILS allows them to know the status of their account quicker. Shoutbomb offers the opportunity to quickly communicate with patrons and provides a comprehensive list of services. Patrons can renew books immediately, be notified of books available on the hold shelf, know the due dates of books or even know what fines they have accrued. Shoutbomb also offers ISBN searching capability and is extremely responsive to support or enhancement requests. Patrons love the service.