Frequently Asked Questions

A software service that allows libraries to send SMS messages to all text message enabled phones. Patrons can reply, using pre-selected keywords, to request additional information or carry out tasks such as renewing items. Our software supports multiple languages and can be configured in a variety of ways to suit your needs. We are located in Northern California.

One of the biggest challenges that schools and libraries face is helping parents understand how to integrate the five simple practices of reading, writing, playing, singing, and talking into their daily lives with the goal of developing early literacy skills in their young children.

We at Shoutbomb are committed to provide the tools to support educators and parents.

1. MYBOOKS: Can be use at any time to inquire about the status of all your library items.
2. SWITCHPHONE: Will allow patrons to update the phone number linked to notices.
3. Renewal: this notice is a reminder that items are due in the next few days. Patrons can request a list of items due for renewal. Patrons have the ability to renew items they selected.
4. Survey: The library can prepare short survey questions to be delivered via text message. The patrons responses are stored and provided to the library.
5. Courtesy: this notice is a reminder that library items are due in the next few days. Patrons can request a list of items due. Patrons do not have the ability to renew items.
6. Overdue: this notice is a reminder that library items are overdue. Patrons can request a list of items due. Patrons have the ability to renew items they selected.
7. Fees: this notice is a reminder that fees are due for payment.
8. Hold: this notice is a reminder that items placed on hold are now available for pickup.
9. IOWEU: Will show you the cumulated fee/fines on each registered library card.
10. Broadcast: The library can reach all registered patrons with information about upcoming events. Just craft the message and send it to us, we will deliver it. You can even create special events that patrons could signup for.
11. Library Card Expiration: The library can inform its patrons when their library card is soon to expire.

Innovative Millennium
Innovative Sierra
Innovative Polaris
Innovative Virtua
SirsiDynix Symphony
SirsiDynix Horizon
Koha -- LibLime
Koha -- ByWater Solutions
The Library Corporation -- CARL.X
Do not see your ILS? Let us know and work with us to integrate your ILS. We will provide a discount on our licensing fee.

You can manage your entire family's library cards from a single phone. When you receive notices from Shoutbomb they will contain information for all the library cards linked to your phone.

For pricing details please contact us via the contact us tab.
There are no per message fees – it's unlimited messaging.

All of the functionality that we provide is fully automated - there is no manual intervention required by a librarian.

1. A text messaging capable phone. Patrons do not need a smart phone.
2. Subscription to a text messaging plan with your wireless carrier.

Our service supports English and Spanish. We will add additional languages upon request.